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CUSTOMER STORY
Coast Tropical

Saving 20 hours per week thanks to order automation with Coast Tropical

We were glad to work with COAST Tropical, a long-standing leader of the fresh produce industry in the United States and Mexico.

June 30, 2025
·
4
min read
Tropical fruit distributed by Coast Tropical
Context

Coast Tropical

CLIENT
Coast Tropical
LOCATION
Los Angeles, United States
Spokesperson
Hector Gonzalez
IT Director at COAST, Coast Tropical
MODULES
Orders and collaboration, Integrations
Benefits
✓
Less time spent keying in orders manually
✓
Time freed up to focus on what matters
✓
Magic Orders saves us at least 20 hours of manual processing every week.
Hector Gonzalez
Hector Gonzalez
IT Director at COAST, Coast Tropical

Coast Tropical, a subsidiary of COAST Citrus Distributors — an agricultural company founded in 1950 — has become a major player in growing, importing and distributing fruit and vegetables across North America. Its mission is simple: guarantee freshness, quality and reliability to its customers.

What made Coast Tropical choose Consentio?

Founded in 1950, the Coast Citrus Distributors group today brings together several entities and processes a high volume of orders every day. A large share already flows through EDI, connected to their Produce Pro ERP.

Most of our customers order through EDI, but we still receive a lot of orders by email that have to be keyed in by hand.

How did the implementation go?

To automate orders received by email, fax, SMS or WhatsApp, Coast Tropical rolled out Magic Orders in 2022. The tool automatically recognises the products ordered, applies delivery terms and pushes the information straight into Produce Pro.

What are the results today?

A dozen Coast customers already use Magic Orders, and the list grows every month. The time saved lets the teams refocus on what matters most: growing the business.

With the time we save, we make more sales calls!
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